| Voice Disaster Recovery On Every Business Owner’s Mind in the Wake of Recent Natural Disasters |
Small, medium, and large businesses are all rethinking
their disaster recovery strategies in the wake of
severe weather, wildfires and other unpredictable
events that can disrupt business communications.
Many companies have focused on disaster recovery
for their data. Yet, in the disaster surrounding New
Orleans, it was the inability to communicate that
hampered rescue efforts, disabled companies and
cost lives, rather than whether people get to their
computer applications or data.
To build a voice disaster recovery plan, you need to
follow four simple steps:
1) Identify your communication risks
2) Create a plan to address the communication
risks
3) Test the plan
4) Maintain the plan
Now that sounds simple, but in fact, it does take
effort to properly plan and execute a disaster
recovery plan of any kind. Knowledge is power. Tools
that help sift through the vast amount of information
available to us today are even better. Following are
some tools to help your business create a disaster
recovery plan:
Planning
A professional consultant can assist you with
creating a complete disaster recovery plan. We know
that disaster recovery may not be in the budget or in
the forefront of your business’ needs. That is why we
recommend that you start with the Building a
Comprehensive Disaster Recovery Plan Kit. (Call
us at
888-776-7777 to receive your free copy.)
This
tutorial takes the place of the expensive consultant
and puts you in control of working on your disaster
recovery on your schedule and within a reasonable
budget.
Because so many disaster recovery plans focus on
protecting data and neglect protecting the voice
communications, we also recommend that you review
and use the Voice Disaster Recovery Planning
Guide.
(Call us at 888-776-7777 to receive your
free copy)
as a supplement to any complete disaster recovery
plan. This gives you a quick visual look at
communication options for voice disaster recovery.
The services discussed in this guide are available
from King Communications.
Execution
A voice disaster recovery plan is more than just
forwarding a phone to a cell phone or taking a
voicemail. A comprehensive plan identifies the
business risks, the communication needs and helps
create a system that includes all of the business logic
and tools necessary to maintain critical
communications in the event of a disaster.
On-Going Information
Keep up-to-date on the world of communications
with specific information relevant to your business
from
www.kingcommunications.com and industry
news from the free Voice and Data Convergence
weekly report from www.itbusines
sedge.com.
For more information about voice disaster recovery
solutions for your business, call King Communications
at 888-776-7777 for more information or visit our
web site at
www.kingcommunications.com
.
|
| Businesses Urged to Make Emergency Plans for Avian Flu |
Following a World Health Organization report and
projections issued in December by the US
Congressional Budget Office, Gartner Group analyst
Ken McGee recently recommended that enterprises
should use the next year to prepare for a possible
pandemic of avian influenza.
Citing World Health Organization (WHO) claims that a
pandemic is "almost certain," Gartner analyst Ken
McGee recommended that, “Enterprises should take
the widespread agreement on the strong likelihood of
a pandemic -- and the U.S. Congressional Budget
Office (CBO) projections of the devastating economic
consequences of such a pandemic -- as a signal to
take immediate action."
In his recommendations, McGee recommended that
enterprises have plans and processes in place to
allow large numbers of employees to work from home
for extended periods; ensure that communication can
be maintained to suppliers, partners, and customers;
and provide for backup communications in the event
that conventional phone, wireless, DSL, and cable are
overloaded.
The CBO report included projections on the likely
economic
impact of a pandemic on the United States, and
concluded that in a "mild" scenario, 100,000
Americans would die and the gross domestic product
(GDP) would drop 1.5 percent. To read the entire
CBO report, click here
.
|
| Nation’s Cyber Security in Doubt |
The Cyber Security Industry Alliance (CSIA), a group
that includes security software firms such as
Symantec, McAfee, RSA Security, Check Point, and
Internet Security Systems, released a report in
December criticizing the government's progress in
keeping the U.S. safe from cyber attacks.
The federal government received low marks in
securing the nation's information infrastructure, with
most of the blame falling at the feet of the
Department of Homeland Security. The poor
performance was reflected in the CSIA's report card
on the twelve items from 2005 that it had
recommended to the Bush administration and
Congress. Seven of the twelve returned with failing
grades of "D" or below, with only one "B" and four "C"
grades.
Securing the country's information resources -- not
just the Internet, but the power grid, financial
services, health care data, and consumer data -- is
the responsibility of the Department of Homeland
Security (DHS).
Another CSIA survey put the overall consumer
confidence in the country's information
infrastructure -- dubbed the Digital Confidence Index
(DCI) by the association -- at a failing score of 58
out of a possible 100. The responses show that while
Americans mostly believe that the nation's
infrastructure is working, they're far less optimistic
about how safe its components are.
|
| Internet Search Engines Still Growing |
According to a report from Nielsen/NetRatings issued
recently, the number of search engine queries
increased 15 percent in October, with the top three
engines accounting for more than 80 percent of the
market. Google maintained its leadership position
during the five-month period, handling 2.4 billion
requests, or 47.7 percent.
The biggest change was with Ask Jeeves, which
increased search volume 77 percent and catapulted
into the number five spot with 2.1 percent market
share in August, edging out My Way Search.
Image searching was the fast growing request
category in October, rising 36.6 percent to 328
million. Local, web and news searches, were up 19.2
percent, 14.2 percent and 12.7 percent,
respectively.
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In This Issue:Voice Disaster Recovery On Every Business Owner’s Mind in the Wake of Recent Natural Disasters Businesses Urged to Make Emergency Plans for Avian Flu Nation’s Cyber Security in Doubt Internet Search Engines Still Growing Cassie's Tip Corner |
Communications News You
Can Use!
Does Your Business Have an
Emergency Recovery Plan?
As the new year begins, many
businesses are thinking about what changes should
be made in 2006 to improve operations. Has your
company thought about contingency plans in the
event of disasters? While many companies consider
disaster recovery for their data, equally important is
a disaster recovery plan for voice communications.
A voice communications disaster
recovery plan is far more than just forwarding a
phone to a cell phone or voicemail. A comprehensive
communications recovery plan identifies the business
risks and the communication needs of your business
and helps create a system that will maintain your
critical communications in the event of a disaster.
Give me a call at 888-776-7777 to find
out more about how your business can prepare for
disasters.
We hope you enjoy these newsletters
and will
forward them to others who could benefit from them!
If you have suggestions for future issues or would like
to be featured, please let me know. And if you would
prefer not to receive our newsletter, just click on
the Safe Unsubscribe link at the bottom of the
page.
Ron Bohm, President King
Communications
newsletter@kingcommunications.com
About King
Communications
King Communications, Inc. helps you
select,
implement and support the best, most cost effective
telecommunications solutions for your company. We
provide a single point of contact for all your
communication needs and make it transparent to you
that multiple vendors may be providing your service.
When you choose King
Communications, Inc. as your telecom partner, you
can be assured that your telecommunications
services will produce results for your business,
leaving you free to focus on managing your
business.
For more information about how King
Communications
can help your business, please contact Ron Bohm at
847/776-7777 or visit our website at
www.kingcommunications.com
Cassie's Tip Corner
When placing a new Voice or Data order, be prepared
to provide the following applicable information:
Billing address, telephone number
and contact name
Service address, telephone number
and contact name
Technical contact
Telco demarc location (for the
building)
Extended demarc location (in your
suite)
Complete listing of telephone
numbers to be ported. (Copies of bills are also
helpful)
Each type of order will require some
additional information. However, providing this
information from the beginning will streamline the
order acceptance process resulting in a more timely
cutover.
This King Communications
newsletter is sponsored by the following fine
company:
Evans Web Services Web design and
internet
marketing services for your growing business
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